Question 1

What types of items can I ship?

Accepted Answer

You can ship most household and personal items, including:
 • Furniture
 • Kitchen and bathroom items
 • Appliances
 • Personal effects
 • Electronics (subject to regulations)
CONNECTT will advise you on any restricted or special items before shipping.

Question 2

Can CONNECTT collect items from multiple locations?

Accepted Answer

Yes. CONNECTT can collect goods frommultiple addresses and suppliersin the UK or Europe andconsolidate them into one shipment, helping to reduce shipping costs.

Question 3

Do I need to be in the UK or Europe for collection?

Accepted Answer

No. CONNECTT can manage collections on your behalf, including from storage facilities, suppliers, or private residences.

Question 4

How long does shipping take?

Accepted Answer

Transit times depend on the origin, destination, and shipping method:
 • Sea freight: Typically 4–8 weeks
 • Air freight: Typically 7–14 days
CONNECTT will provide estimated timelines based on your shipment.

Question 5

Does CONNECTT help with customs clearance in the Caribbean?

Accepted Answer

Yes. CONNECTT provideslocal Caribbean support, including guidance on customs documentation and clearance procedures. We help ensure your shipment moves smoothly through the port.

Question 6

Who is this service for?

Accepted Answer

This service is designed forCaribbean returnees relocating from the UK or Europe, including individuals, families, retirees, and professionals returning home with personal effects, household goods, furniture, and appliances.

Question 7

Are there duty-free concessions for returnees?

Accepted Answer

In some Caribbean countries, returnees may qualify forduty-free or reduced-duty concessionson personal effects. CONNECTT can guide you on the process, but final approval is subject to local customs authorities.

Question 8

Can CONNECTT store my goods if my home is not ready?

Accepted Answer

Yes. We can arrangetemporary storageif your property is not yet ready to receive your shipment.

Question 9

Will my shipment be insured?

Accepted Answer

Insurance options are available. CONNECTT can arrange cargo insurance for added peace of mind and will explain coverage options before shipping.

Question 10

How do I track my shipment?

Accepted Answer

CONNECTT provides shipment updates and tracking information so you can stay informed throughout the shipping process.

Question 11

How do I get started?

Accepted Answer

Simply contact CONNECTT with your location, destination, and estimated shipment details. Our team will guide you through the process step by step.